Sometimes I wish that I could see what the person looked like on the other side of the telephone and see their expression as they scream at me for ten minutes about something as trivial as their address. Or better yet I wish they could see my face as I sit there with my phone on mute laughing at their stupidity thinking I honestly care if they think I can do my job or not because obviously I am there for a reason. I am a customer service representative so I get to deal with all the problems or questions people may have with my company. I really do like my job and it has helped me to have a thick skin because people are crazy, honestly. I don't know you, you don't know me. I LOVE when someone thinks I have control over ever aspect of their order. Yes I control this company and like it so much I am going to answer your call...or not. All I ever want to do it mouth off to one of them and explain that they are irrational and acting like an idiot and if you really think I'm so dumb come to Nebraska and say it to my face.
P.S.--My new favorite thing is to vent on my blog. Just kidding but I have never said all that and it felt good. At least I didn't say it to them and therefore lose my job.
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